Request Overseas treatment
Customer Segmentation
Individual Services
Sector
General Manager Sector
Fees
free
Service Channels
ServiceCenter
Service Delivery Timing
* Website : 24/7
Eligibility
- UAE Nationals: Men, Women, Children, People of determination, Senior citizens.
- Governmental Entities
- Other Local Governmental Entities
Help Centre
800 342 Toll free (24/7)
+971-45991200 Outside UAE (24/7)
Live chat
Description
A request for treatment overseas through Shefa system in Dubai Health Authority website.s
Required Documents
* Copy of the patient insurance card
* Copy of the patient passport from Dubai
* Copy of the patient Emirates ID
* Updated Medical report
Preparation Steps
Attach the required documents and submit the request on DHA website (Shefaa)
Shefaa System URL
https://services.dha.gov.ae/shefa/
Overseas Treatment Policies and Procedures:
https://www.dha.gov.ae/uploads/092022/Overseas%20Medical%20Treatment%20Services%20Guideline2022925854.pdf
Fee Details
free
Service Locations
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