Submit an insurance complaint
Customer Segmentation
Individual Services
Sector
Fees
Free
Service Channels
CallCenter, Website
Service Delivery Timing
* 24 hours
Eligibility
- UAE Nationals: Men, Women, Children, People of determination, Senior citizens.
- Expatriates: Men, Women, Children, People of determination, Senior citizens.
- Residents: Men, Women, Children, People of determination, Senior citizens.
- Visitors: Men, Women, Children, People of determination, Senior citizens.
Help Centre
800 342 Toll free (24/7)
+971-45991200 Outside UAE (24/7)
Live chat
Description
Unified complaint system, which provides an opportunity for insured members to give feedback, complaints, suggestions or compliments against the insurance companies.
Required Documents
* Application form at EclaimLink system
Fee Details
Free
Service Locations
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